ups & downs of retail

i agree 100% with tatiana that people are absolutely ridiculous sometimes. people make big deals out of things that are crazy. i have worked in retail for the past 7 years and more recently i have been more involved with guest service, mainly because i became a manager. the thing about retail, is that you never know what a day is going to bring. some days are great and you have nothing but positive experiences helping people. other days, are straight out of hell, and i find myself wanting to tell people to shut the #&%^ up because they are acting like assholes and making a scene out of nothing. Today, well yesterday, was one of those days. the store was so busy, we were on back-up at the checklanes almost the entire day. i was at guest service when a guest came up with a cooler and was making a stink that she wanted the sales price honored even though she doesn't have the rain check on her, apparently her husband had it. By the way, the stories people tell are priceless, and if you are one of those people who tell these stories don't bother because no one cares what you have to say. you have no importance in my life, and to be completely honest i don't care if you get what you want, so shut up. i gave the person the 4 dollars off of the item she wanted and then they still have an attitude with you. people need to be more polite. when was the last time you wanted to help a person who was a complete dick to you... that's right, never! just think of tat the next time you go shopping. and if you see someone yelling or making an ass of themselves feel free to step in and say something.

i guess i just needed to get this off my chest. retail can be a bigger bitch than the people who are shopping.